Site Support Engineer

Citibank Europe plc

Варшава

зарплата: -

повна зайнятість

трудовий договір

Досвід роб: ні

Резюме: Так

Oпис роботи

The Infrastructure Analyst 2 is an intermediate level role responsible for providing local desktop and infrastructure support to CSC businesses and end users, including but not limited to local technology components like desktops, network maintenance and hardware/software problems troubleshooting . The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. Responsibilities: Diagnose and resolve problems through evaluative judgment, troubleshooting and analysis Provide IT systems and hardware diagnosis, problems troubleshooting, incident and requests resolution Supporting end users in the use of IT equipment Telephone, email communication with internal clients and supporting groups to ensure problems timely resolution. Cooperate with local, regional and global teams on initiatives affecting environment supported by the team Assist in systems implementation/enhancements and post implementation activities Supporting anti-virus protection environment Management and control over Communication and Tech Rooms in accordance with Citi Polices and Standards Exchange ideas and information in a concise and clear manner

вимоги

Qualifications: 0-2 years of experience in a Technology Infrastructure role Ability to communicate technical concepts to non-technical audience Ability to work with virtual and in-person teams, and work under pressure or to a deadline Effective written and verbal communication skills Effective analytic/diagnostic skills

зарплата

We offer: Competitive salary & social benefits (e.g. private healthcare care, Benefit System, life insurance) Opportunity to join great, well-coordinated team A great environment for learning new technology and tools, online and instructor led training opportunities Working in a friendly, dynamic, and multinational environment Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas A chance to make a difference with various affinity networks and charity initiatives

взяти участь

Nasza strona korzysta z plików cookies 🍪

Robimy to, aby zapewnić Ci komfort użytkownika i ulepszać nasze usługi, a przede wszystkim by umożliwić działanie naszej strony internetowej. Z plików tych korzystają również współpracujące z nami podmioty badawcze i reklamowe, szczegółowe informacje znajdziesz w Polityce Plików Cookies.

Klikając przycisk "Akceptuję" wyrażasz zgodę na zapisywanie informacji zawartej w plikach cookies. Zgodę możesz wycofać w każdym momencie w ustawieniach swojej przeglądarki.