O2C Analyst with English



зарплата: -

повна зайнятість

трудовий договір

Досвід роб: Так

Резюме: Так

Oпис роботи

What will you do: - Support for Management on Client side with new projects and processes testing and implementation - Exposure to frequent contact with key stakeholders on Client side - Collect overdue balance by contacting with the customers via phone and email - Cooperate with internal departments Credit, GCS, Cash Ops, Billing and Sales teams - Process cases in a timely and effective manner - Allocate incoming payments and accounts reconciliation - Help customers with questions regarding billing, master data setup and overall collections process


What do we expect: - Stakeholder management skills are required as role is exposed to contact with Management on the Client's side. - Good knowledge of BPO/Shared Services processes (min. 1 year of experience required) - Great communication skills both verbal and written. - Fluent English (B2+/C1) - Ability to work independently as well as a part of the team. Strong negotiation and analytical skills are essential. - Proactive approach and can do attitude is a must


What we offer: - Using foreign language and new technology solutions daily, cooperating with various global Clients. - Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace. - Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings. - Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are. - A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life. - Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives. - Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.

взяти участь

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