Senior Buyer - BPO & Contact Centres



зарплата: -

повна зайнятість

трудовий договір

Досвід роб: Так

Резюме: Так

Oпис роботи

The objective of the Senior Buyer will be to manage the end-to-end sourcing process and the implementation category strategy in relation to goods and services. This role includes working with stakeholders (inside and outside of Group Procurement) to standardize/simplify specifications, define sourcing strategy, analyze RFP output, negotiate commercial terms and contract agreement drafting. This role covers all sourcing processes globally within the category with key objectives being savings, cash improvement, transaction automation, e-Sourcing, supply base rationalization, risk mitigation and ensuring contractual coverage. You will make an impact in this role by… Implementing category plan strategy, leading and implementing the end-to-end sourcing process, negotiating with suppliers on all commercial terms (including remote and in-person negotiations) Leading alignment activities across all group companies and working seamlessly with other functions within the Procurement Operations Centre Team (POC) to manage the entire sourcing process, Supplier Intelligence, Procurement Team and Planning. Working with stakeholders and the Procurement Team to prepare RFP specs and structure, agree suppliers, milestones, and evaluation criteria Supporting the RFP process (specs, structure, agree suppliers, milestones and evaluation criteria); negotiating with suppliers on all commercial terms (including remote and in-person negotiations).


A proven track record in end-to-end procurement within a matrix organization with an emphasis on successful negotiations, contract drafting and the ability to work independently with minimum supervision. Business Process Outsourcing (BPO) including Contact/Call Centre Services Procurement related experience is highly desired. Strong business and financial acumen with demonstrable experience connected with supporting BPO/Contact Centre procurement projects, comfortable with change, ambiguity and complexity. The ability to influence, align diverse views and gain consensus, providing clarity and direction on what is to be achieved and break down barriers that get in the way of effective team working Language skills: English is mandatory, Spanish and Polish is an asset


Chance to be the change leader in a very dynamic industry for a company with over 60 thousand employees. The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We aim to provide all our people with a work/life balance, as well as the many benefits offered by a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law

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