Business Systems Analyst

Franklin Templeton

Познань

зарплата: -

повна зайнятість

будь-який договір

Досвід роб: Так

Резюме: Так

Oпис роботи

What are the ongoing responsibilities of a Business Systems Analyst? Business Support/System Support and Solutions: • Act as initial point of contact for user support queries, responding to support queries where possible, or escalating queries within the team senior staff • Maintain existing systems reports, assist with amendments and new report requests  • Participates in discussions to identify root causes of business or technical problems • Assist with the identification of system bugs/enhancements & perform write ups.  Work with FTT/Business to ensure awareness & assign appropriate business priority levels.  Establish workaround if needed. • Design and write reports to extract data from databases • Assist with monthly Release Testing for bugs/enhancements, working closely with FTT. • Assist with the structured documentation and procedures of FTS system business logic, and changes to business logic within FTS systems.  System enhancements and implementation: • Participation in Project lifecycle which may include meetings regarding CBAs, Charters, Project Plans. • Participate in solution review meetings • Coordinate and communicate with users, System Administration and/or FTT team members to implement system changes • Create test plans and test cases • Track and resolve testing issues with users and project team • Coordinate and perform user acceptance testing for new systems and/or existing system enhancements • Assist with communication between business units & FTT on issues enhancement and implementation. • Assist users with post implementation issues • Pull and format data information from systems. • Ensure Development Environment changes to production are ready for implementation (e.g. rules, reports, account set ups etc.) and provide necessary sign offs.  Business Unit Consultation: • Assist in analyzing and reviewing business/system requirements Analyze workflow and make recommendations for implementing improvements related to business processes

вимоги

What qualifications, skills and experience would help someone to be successful? • Bachelor’s degree or equivalent experience • Strong working knowledge of Microsoft Excel and/or Access. • Ability to perform computer systems and process analysis, data analysis, and conversion of data • Ability to research topics as requested. • Strong written and verbal communication and interpersonal skills.  • Ability to work independently or with minimal supervision. Proactiveness

взяти участь

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